Meetings Matter Chatter
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Meetings Matter Chatter
Meeting in the Middle: Strategies for Generational Engagement
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Join us for an insightful podcast episode as we explore the generational divide in meetings and events. BCD M&E specialists Michelle Eaton (Gen-X) and Gionna Jackson-Hasty (Millennial) will examine the distinct needs and preferences that influence their meeting experiences. Uncover effective strategies to engage participants from all generations, along with valuable insights on fostering an inclusive atmosphere that encourages active participation from every attendee. Tune in for a discussion that honors diverse perspectives and promotes collaboration!
Hello there. Welcome to Meetings Matter Chatter. My name is Jenna Baker, and I'm the Vice President of Account Management at BCD Meetings and Events, and I am your host. Today we have a battle of the generations. I am joined by two of my BCD colleagues, Michelle Eaton, who is in Generation X, and Gianna Jackson Hasty, who is in the Millennial Generation. And we are going to talk about how we can bridge the gap, the generational gap, at meetings, and how we can keep all our age groups engaged and involved. So, ladies, welcome.
SPEAKER_01Thanks for having us, Jenna.
SPEAKER_02Thanks for being here. So, Gianna, let's start with you. Why don't you just tell us a little bit about yourself?
SPEAKER_00Sure. Hi, listeners. My name is Gianna Jackson Hasty, a proud millennial navigating the vibrant world of meetings and events as a small meetings manager with a pharmaceutical account. I am a first-generation college student where I was even a student athlete at Texas Tech University, Go Red Raiders, earned my master's degree, and transitioned to the meetings and events world about three years ago. Prior to, I worked in the world of academia where I found my passion for meetings and events by creating a newsletter and hosting events to celebrate student athletes. So when I'm not busy orchestrating seamless events for my pharmaceutical account, you can find me in the kitchen trying out a new recipe or in the gym trying to burn off the calories from the new recipe. Thank you for having me, Jenna, as I'm looking forward to our conversation today. Very cool, Gianna. Thank you.
SPEAKER_02So as you said, you are in the millennial generation. So let's just start with talking about that generation itself. Can you tell me about the age range? What are some of the attributes for your generation?
SPEAKER_00Absolutely. As of 2024, millennials include anyone between the ages of 28 and 43. So we are very tech savvy. As we grew up in the digital age, we expect seamless tech integration and events from mobile apps for scheduling to interactive live polls. We are also socially conscious. So we care deeply about social issues and appreciate events that promote sustainability, diversity, and inclusivity. We are also community builders, so we value that connection and community. Last but not least, we enjoy collaborative sessions and opportunities to network, which is especially important in this field of work.
SPEAKER_02Very cool. Oh, I just missed that generation, 43. I'm not that close to 43, but but I missed it. But Michelle, you hit it, right? You are you're in the next generation. Let's hear from you. Tell us about who you are and what you do at BCD.
SPEAKER_01So I've been in the meetings and event business for probably 22 years now. I've been working with life science customers and medical devices, pharmaceutical companies. I've seen a lot of changes during this journey. I'm really happy to be here with all of you talking about how we can make all of our attendees of all ages feel included. Very good.
SPEAKER_02So you are Generation X. Can you tell us a little bit about your generation? What's your age range and what are your attributes?
SPEAKER_01I am proud to do so. So us generation Xers were born between the eight the years of 1965 and 1980. So we're mid-40s to late 50s. So between 44 and 59 years old, we are the generation that was pretty much raised by the baby boomers. We're the original latchkey kids. I feel like that gives us a huge sense of independence. We don't always like to ask for help. We would rather figure out ways to be resourceful on our own. We do appreciate stability and sustainability. They're very important to us. But at the same time, we've learned how to be flexible and we're able to pivot when things change quickly. We, the generation Xers, were the first generation to come of age with personal computers. We've lived through a rapid shift of technology, technical advancements. It's been a journey.
SPEAKER_02I would agree with you there, Michelle. Now, we know that there's other generations that are out there. You mentioned Michelle, the baby boomer, excuse me, the baby boomer generation. Yep. That uh you're right. I'm Generation X as well. So those were our parents and then Generation Z, the Zoomer generation. So, Michelle, can you tell us a little bit about those other generations as well? What are what are they like? Sure.
SPEAKER_01Let's talk about the baby boomers first. You're absolutely right. Those are our parents. They are very loyal to things like brand and processes that they're familiar with. They value hard work, dedication, they have very strong worth ethics. They've been in the field that they're working in for a very long time. They may equate authority with experience. They like things that they're familiar with. I think Gianna hit the nail on the head when she was talking about the millennials and how diverse they are and comfortable with technology. But now we're also starting to see Generation Z. And they are one of the most diverse generations, I think, that we're seeing right now. They are known as the digital natives. They are very comfortable with technology. We think about these guys and girls as the folks that were born with the cell phone in their hand. So they're very technically orientated. Got it.
SPEAKER_02I think that we have a good topic for today because we've got a wide range of personalities when we think about these generations. And it's definitely challenging to, in a meetings environment, bring them all together and make sure that we're meeting all of their needs. Gianna, you had mentioned technology when you were talking about the millennial generation. And that's probably the first thing we think about. Michelle just talked about Generation Z. That generation had a phone in their hands when they were born. So they're super, super tech savvy. But for other generations, they don't have that same level of expertise with technology. So when it comes to the generations, what do you think we should be thinking about from a technology perspective?
SPEAKER_00Great question. So what we must consider when working with the generations is making sure we are inclusive and patient with the understanding that not everyone is a digital native. An example I like to provide is that considering generations in the workplace is like hosting a fantastic party where everyone feels invited and they can't wait until you host the next one. So two things that we can consider are having clear communication, like an agenda that provides straightforward language, such as a step-by-step process for any tech-related task. Second, older generations often appreciate a more personal connection, to whereas millennials are a bit more 50-50, and where some appreciate a more behind-the-scenes perspective, like myself, and some still appreciate that more personal connection similar to our older generations. So incorporating networking breaks for our older generation and live polling questions for our millennials that do not normally appreciate speaking in front of large groups provides a perfect balance. And so when we keep these considerations in mind, we then create an environment where technology enhances our meetings rather than hinders it.
SPEAKER_02Yeah, that's that's really good advice because I was just at a meeting the other week that had a meeting app. And as I said, I'm Generation X. And some of the some of the things in there, like I'm not really interested in like gaming, but I know that a lot of people are, and I couldn't figure out even how to get the app on my uh phone initially. But uh, but I did. So I think your point is valid. Clear instructions so that we understand how to get it on there and we can use it as we need. If it's just to have a personalized agenda that's very clear, or to point out the networking sessions, or if it's to play games. I I think that is a nice balance. You mentioned communication, Gianna. So Michelle, let me turn over to you. Communication's important and each generation is going to have their own kind of style, right? Um, the way that they like to be communicated with. So are there tones that we need to think about or or different methods?
SPEAKER_01Absolutely. I I think that our baby boomer audience tends to like that face-to-face communication. They appreciate personal interaction, direct communication. Like I was saying, they really value the formality and the professionalism. That's what they're comfortable with. They may have adapted to some digital tools, but for the most part, I believe that they appreciate that more personal touch, you know, a conversation, maybe a phone call, an email. You know, when we're talking about like inventations and things like that, they might not download an app might be just too much for them. Um, I definitely feel like that direct, personal, formal approach is sometimes better with our baby boomers. Generation athletes like myself, we prefer face-to-face as well, but we're adapting to the mobile apps and the communications and you know, things like this. We we are listening to podcasts, we are taking part in mobile apps, and some of us do like to game. We're comfortable with both digital and traditional communication methods. The millennials, I think, you know, her generation, text messages, social media is huge with the millennials, instant messaging. They're they're highly visual, they're direct communicators. And the same with our uh generation Z. Like we were saying, they are the native in the latest and greatest communication technologies. So we really gotta incorporate all of those things into our corporate meetings.
SPEAKER_02I was talking to someone the other week and they said that a lot of times in the meeting planning industry, we say if you're going back and forth on email a certain number of times, just pick up the phone and call the person. But I heard that that could be considered incredibly rude, depending on the audience that that you're working with. Gianna, I don't know if you have any thoughts about that, but I was told that you should always text to say, can I call you?
SPEAKER_01You should never just call somebody. That is something that I um Gianna and I can both speak to that, you know, because I'm from a different generation. I cannot just pick up the call and the instant message and just call uh Gianna or other people on my team. You're like, I'm busy, send me a message, we'll get together later. So I I totally agree with that. You kind of got to read your audience, right?
SPEAKER_00As a millennial, I'll piggyback off that. I would prefer message me first. You don't necessarily know what everybody's doing at the time. And cold calling for me, it's a big no-no, it's just my personal opinion because I could be really into, you know, doing work at the time. So I would prefer ping me, let me know. Hey, are you available to chat? And if I'm available, I'm always open to have a conversation.
SPEAKER_02Okay, so we're actually bridging the the generation. So you both are saying, do not cold call. I don't like cold calls either. Maybe that's the baby boomers. Yeah. All right, very good. So let's turn to meetings themselves and and the agenda. So you had touched on this a little bit before, Gianna. When we're structuring an agenda for a meeting, what are some of the things we should think about? I know you had mentioned networking time, but what else should we be thinking about?
SPEAKER_00Well, as a millennial, I would love to see sessions be shortened and proof but still provide that meaningful content. So gone are the days where the traditional lecture style that lasts a full business day means that our day is considered productive. So having flexible agendas would keep my generation engaged, as we would be able to take ownership of our learning experience by potentially choosing the session and the content that matters most to us. And also potentially adding in short video clips about the content meeting. It truly supports the why. And finally, incorporating interactive content. I know, Jenna, you said earlier you're not really much of a gamification, but for my generation, incorporating interactive content by using gamification elements that make sessions fun and competitive would truly wake us up and keep my generation engaged.
SPEAKER_02I I have to say that it's true. I don't like gamification, but I know a lot of people do. It's not, it's not necessarily a generational thing. I think uh, Michelle, you said you said you liked it. But I do think that having a choose your own adventure of your sessions would probably appeal to most. What about you, Michelle? Would you like that?
SPEAKER_01I think so. Um, it depends. For me, I you know, I really want to focus on what the topic is. Me, I want to make sure that it's relevant. I want to make sure that I'm getting what I need out of the meeting that I am attending to. And I like it to be tangible. Um, whether that means, you know, visual charts and graphs, how is this data affecting my day-to-day? Those are the things that I think are important to our generation. Our time is is precious. I think that's true for all of us.
SPEAKER_02Yeah, I would agree with you. So getting more into the agendas, as we're building it and we're thinking about the timing of the agenda, uh, you both mentioned that you want the content to be meaningful. Gianna, you said maybe the session should be a little bit shorter. Sometimes customers want to put a million things, they want to pack these agendas, you know, uh start at 8 a.m., end at 6 p.m., have 15 minutes to go to your room and then come to dinner. And it can be really exhausting for the attendees. So, Gianna, when you're looking at an agenda, what are you really looking for, hoping for?
SPEAKER_00So glad you said that about the 10-minute, 15-minute break. So, when building agendas, I think that we should all consider incorporating breaks that are longer than five to 10 minutes. It's super challenging, like you mentioned earlier, to digest two hours worth of information only to receive a 10-minute break and then engage in another two-hour session. Second, being intentional and purposeful with the timing format of the agenda. So starting a meeting at, let's just say 8 a.m. and ending at 6:30 p.m., when our traditional business working hours could be 8.30 a.m. to 5.30 p.m. can present disengagement and a lack of attendance. So millennials truly care about their mental health, which includes not only balancing their work, but their personal life. So being considerate of time and the length of sessions would greatly increase willingness to not only attend the meetings, but remain engaged while there.
SPEAKER_02I think that's such a good point about the work hours. I mean, you're absolutely right. If our work hours are 8:30 to 5:30, then that would be more reasonable for the meeting timelines because people need to have time to go to the gym in the in the morning or have breakfast or just watch the news or whatever they want to do and and have that normal kind of schedule that they have at home. That's that's really good advice. So, Michelle, now you and I are in the generation where we work day and night. Maybe we don't do it anymore, but we did for a while. And uh, you know, it was sort of like you, at least for me personally, you just worked really hard and you just kind of did it. So when Gianna's talking about working eight or having a meeting from 8:30 to 5.30 and having longer breaks, how do you react to that?
SPEAKER_01Yeah, I think that's one of our strengths in Generation X. We we have been able to be flexible with our our thinking and our mentality and look at others' point of view. We might not always feel exactly the same and we might be like, oh gosh, if we just would have stayed an extra hour, we'd have this done. But I think we can respect it and take others' needs into consideration and pivot where we need to. You know, this kind of goes back to what I was saying before about really focusing on our content, making sure that the topics that we're covering at our meetings are relevant to everybody's roles and responsibilities. You know, don't fill it with a lot of fluff. I think that helps all age groups, honestly.
SPEAKER_02Yeah, I would I would absolutely agree with you. And I don't mind adapting to Gianna's way either. It sounds really good to me.
SPEAKER_00I'd also like to chime in on that. Michelle, something that you said earlier about uh your generation being more flexible, I want to challenge that concept, maybe. Of course you do. Does flexibility equate to overwork in a sense? Does flexibility or can flexibility kind of translate to potentially it being our meetings being more efficient and it being more control? Yeah, exactly.
SPEAKER_01Efficiency is key. And like I was saying, don't fill up our time with a lot of fluff or unnecessary tasks, or make sure you're reading your audience and you're paying attention to our topics, our content.
SPEAKER_00I'm aligned as long as it's not five to ten minutes in between each part.
SPEAKER_02Right. Gianna, when you introduced yourself, you mentioned that you were a foodie. And for some people, sounds like yourself included, at meetings, your food choices are really important. Maybe sustainability, you mentioned that also. Using uh selecting sustainable choices is important. Tell us a little bit about your generation and what are you looking for when it comes to F and B.
SPEAKER_00This is my favorite question thus far, just because I love food. So I would say that we are a mixture of both. So while we value sustainability and we can be at a farmer's market or even at a restaurant and can ask the questions such as, were these in-seasoned veggies on my plate sourced from a local farmer? We also enjoy indulging in food experiences where we may not care where the protein has come from or the cost. We just truly care that the food is seasoned and that the experience is unique.
SPEAKER_02Okay, so as long as it tastes good, maybe the sustainability is not as important, but it doesn't hurt.
SPEAKER_00Both are valued. I'll elaborate a little bit on that. Both are valued. So it depends on maybe what my palate wants that day or our generation what we want. So if we're going to a restaurant where we potentially want something that's vegan, of course we want to know where the vegetables are coming from. Was it from a local farmer's market, or is it just produced at a warehouse of some sort? So whereas maybe if I'm on vacation and I'm really wanting to be in the mindset of relaxing, I'm still being conscious of where my food is coming from, but I'm more aligned with the experience and what that entails. Got it, got it. What about you, Michelle?
SPEAKER_01We also yeah, I appreciate healthy and fresh food. But at the same time, I also kind of want it to be convenient and somewhat portable, especially if I'm at a busy meeting and I've got a lot of things going on that day. I think if you offer easy to eat, finger foods, I enjoy a good slider, sushi rolls, mini sandwiches, wraps, burritos, you know, lunchtime, I can kind of grab it and go. Maybe for like a cocktail hour, I want to be able to network with my peers, right? So I might not want to be carrying a plate around or sitting at one table at the same time. Things like, you know, skewers, you know, some chicken on a skewer, convenient, tasty options, um, comfort foods with a modern twist. Another thing I was thinking about too as we talk through this, you know, we have a lot of dietary issues, you know, gluten-free options. We want to make sure that we have those options available for our vegans, our vegetarians, our gluten-free peers as well.
SPEAKER_02Yeah, absolutely. I think allergies have become um, I think, more and more common um uh through the generations. I personally have allergies too, and it definitely irritates me if food isn't labeled or if they just put nuts all over everything or cheese all over everything, because those are really common dietary allergies. So um I think hotels could work on that a little bit.
SPEAKER_01Yeah, we don't want to send anybody away hungry and we don't want anybody getting sick at our meetings.
SPEAKER_02Michelle, let's talk about meeting modality. There's a lot of different ways that we can meet. We can meet virtually, we can meet in person, and then we can meet in a hybrid situation where some people are in person and some people are virtual. For your generation, can you talk about do you have a preference in the modality of the meeting?
SPEAKER_01I think hybrid meeting options are great. Whenever we can, we should be offering both in-person and virtual meeting options to accommodate different preferences and needs. You know, not everybody can travel all the time, but we don't want to exclude those folks, you know, or maybe I can travel some of the time. I think hybrid meeting options are great.
SPEAKER_02Diana, what do you think? What preference do you have when it comes to the meeting modality?
SPEAKER_00My preference would be more like 50-50, with maybe just having the affordable option to either attend hybrid or in live or virtual, like you mentioned earlier, Michelle, which is pretty surprising that you said, considering your generation really enjoys being in person and having that personal connection. But overall, I would like the option of doing hybrid or maybe even virtual, solely virtual.
SPEAKER_01Yeah, we definitely do love seeing faces, but sometimes the budget doesn't allow or the times doesn't allow. So I agree. Hybrid, hybrid is the way to go. I think that it also goes.
SPEAKER_02You had mentioned flexibility before, Michelle. And I think that for me, as I've moved through my career, you know, every once in a while a new generation comes in. I remember when the millennial generation was joining the workforce and I was feeling really nervous about it because I thought, oh, these kids coming in, they're so smart and they know how to use technology so well and they're going to put me out of a job. And I remember really being overwhelmed, like, I can't handle all this email. This was obviously years ago. And and then I adapted, you know, like okay, it's fine. But I'm so grateful to have the Millennial Generation because of all the amazing things that they bring. Every time I talk to Gianna, I'm like, oh wow, our future's in good hands. And now I've got my kids, the Generation Z. And I'm thinking, oh my gosh, kids are so smart. I'm going to be in trouble. But um but we definitely we adapt and and we are flexible. And I would I would say I would I agree we used to like meeting in person, but as you get older and I know everybody at that meeting I could just you know I could just do it virtually. Now what else can we do, Michelle, when we think about bridging the gap? I mean talk about like how the generations can interact and learn from each other.
SPEAKER_01I think mentorship programs are great. We need to be establishing mentorship programs where different generations can learn from each other, foster mutual respect and understanding between the generations. I have taken part in some coaching programs and it's been so rewarding. Diana, what would you say about that?
SPEAKER_00I'm all for mentoring programs. When I worked in the world of academia I also did some mentoring programs for student athletes and just students. I would say I'm still the opposite of that in the workplace though. When it comes to the corporate arena I our generation I'll speak for myself I'm a go-getter. So I don't necessarily if I want to seek mentorship I want to do that myself. I feel like millennials want to be in control of their own destiny. So potentially arranging a mentorship may not have the best effect or outcome just because we want to be able to go and search for the mentorship and gain that experience from somebody that of our choice. But I do agree like you said Michelle earlier mentorship is very important and I'm all for it. Just not potentially for me.
SPEAKER_01No, you would rather seek that person out by yourself like oh I admire how Jenna does her job or I like what she does in her job. Maybe I'll go talk to her and ask her she'll be my mentor rather than you are now signed up to be right.
SPEAKER_00It also fosters a more personal relationship with that individual. Instead of just having a list and you're assigned, you're able to do your research on them. Whenever I ask to be a mentor or I've asked for someone to mentor me, I've looked into their craft I know exactly how they came to be to this position and with that experience they can I can ask personalized questions versus the icebreakers which we don't like saying hi tell me about yourself. It feels more like an interview rather than a growing and learning experience.
SPEAKER_02Yeah that's one thing I've observed about the millennial generation is you definitely do your research before you're making a move which is a great attribute. All right so let's do a little generational speed round right now so I'm going to ask you each your preferences and you can just tell me real quick. So we'll we'll go millennial gen X. So Gianna you'll go first. So Gianna what is more important to you destination or content?
SPEAKER_00Destination the content typically would not change if we were in Omaha or Dubai. Fair enough Michelle for me it's content definitely content.
SPEAKER_02I want to know that I'm there for a purpose wherever whether I'm Dubai New York wherever I am okay so that's a tough one for us to know we gotta have we gotta have both then we got to have a good destination good content. All right Gianna how do you prefer to receive information for a meeting do you want it through email text or some other way? Combination email followed up by a text.
SPEAKER_01Okay Michelle definitely an email first and do you want a text? You can follow up with a text but if it I'm more apt to look at the details in an email than I am just stare at my phone honestly. Yep yep I I'm the same.
SPEAKER_02All right Gianna how do you like to participate in meetings? Do you want it to be through open discussion? Do you like breakout sessions or do you really want uh a structured agenda where you know specifically when you're going to speak um I say breakout sessions they tend to be smaller and provide flexibility. Okay. Michelle what about you?
SPEAKER_01I'm same I like breakout sessions. I like to move around I get antsy if I'm sitting in the same place for too long of a period of time. Okay.
SPEAKER_02Gianna what about technology tools? What do you find most effective for collaboration in a meeting if any?
SPEAKER_00Video conferencing tools for those who aren't able to make the live meetings and document sharing such a SharePoint. Okay.
SPEAKER_01Michelle I love polling and feedback tools I like to see what people are thinking and feeling as it's happening.
SPEAKER_02Yeah okay Jana what about having opportunities for networking and social interacting uh interactions during meetings is that important to you very important.
SPEAKER_00Millennials are still considered young in our field so we still have room to grow and networking provides that opportunity to be seen and heard Michelle?
SPEAKER_01Absolutely I absolutely love seeing my peers it helps you right like maybe you can gather other people's thoughts and how are you working on a project that might be similar to mine I think so important we make sure we need to make sure that we give those opportunities to our attendees do you think Michelle it should be structured the networking or a little bit more loose?
SPEAKER_02Like would you like let's say a technology to match you up with somebody that had a similar interest to you and kind of force you two to speak or would you rather it be more organic?
SPEAKER_01Almost like a speed dating um thing I think those are fun. I have done a few of those especially if we're you know trying to look at maybe locations for our next meeting for attending something like that then we can what does your venue have to offer me and I'm only going to then go to those places you know people that might have some useful information for me. So I think those are great ideas.
SPEAKER_02Diana what about you do you like loose like unstructured networking or structured networking?
SPEAKER_00Pair me up I'm an introvert so I like to be paired with somebody and then really kind of get to know that person because that person that I'm networking with can know somebody else and that's how we become you know a full circle of colleagues.
SPEAKER_02Yeah I like structured networking also it's just a little bit less awkward and I'm an extrovert but uh still I don't like to walk into a room where I don't really know anybody and feel like I just have to walk up and I always walk up to the wrong person that I have nothing in common with and then I'm stuck with I'm from there. Yeah. All right Tiana what do you hate most about meetings?
SPEAKER_00Early morning meeting times and icebreakers. Tell me about icebreakers I I I cringe again I'm an introvert so having to stand up and say hi I'm from X, Y, and Z. Here's my favorite thing to do it almost feels rehearsed. And so I always anticipate and have to feel like I have to rehearse and schedule what I'm gonna say just because I don't like to talk out in public unless asked upon essentially. Yeah.
SPEAKER_02Michelle what about you? What do you hate most about meetings or at meetings? So don't let me go hungry.
SPEAKER_01Um I think we got that sense Michelle yeah and I think a lot of people are great you know there's a long time period it could feel long between breakfast and lunch or lunch and dinner. I think it's good to have snacks available during those breakouts make sure you have water and coffee and there's nothing worse than sitting in a a meeting or a breakout session when your tummy is grumbling.
SPEAKER_02So right yep I I hear you.
SPEAKER_00Gianna what do you love the most about attending a meeting seeing familiar faces and learning something new about them when we meet again just so that I can relate to them as we grow in our working relationship.
SPEAKER_02Michelle what about you?
SPEAKER_01I agree seeing my peers learning new things getting to see new places love that.
SPEAKER_02Okay so I'm hearing some similarities and differences but I think we can bridge this gap. So Gianna to close us out what would you say is the number one thing you think we can do to bridge this generational gap at meetings the number one thing we can do to bridge the generation gap at meetings is to foster an inclusive environment through collaborative technology.
SPEAKER_00We spoke on this earlier but imagine a meeting space where we leverage technology, we encourage diverse perspectives, gamify the experience, and celebrate differences. I believe that by weaving technology into the fabric of our meetings, we then build a cohesive bridge over that gap that has traditionally presented a disconnect between how information is exchanged andor received from each generation at meetings.
SPEAKER_02Yeah I like that. Michelle what about you? Same question how can we bridge that generational gap?
SPEAKER_01I think we have to keep in mind to structure our meetings we need to foster a culture of continuous learning, offer ongoing developmental opportunities that can cater to the needs of everyone promote knowledge sharing sessions we can create a meeting environment where everyone feels important, included and catered to it sounds like you both are saying the same thing.
SPEAKER_02We may do it in different ways using technology but the bottom line is we want everyone to feel welcome, included engaged and to really get something out of the meeting experience. Absolutely well I would like to thank you both very much for joining us on the podcast today. I think that this was a great conversation I really appreciate both of your perspectives and I'll probably come knocking on your door at many times to ask how your generation might feel about this or that. So thank you very much for your time today. Really appreciate you being on the podcast. Thanks for having us Jenna this has been fun. That's all the time we have for today if you liked what you heard please subscribe to our channel. Next time I'll be joined by Ada Ozden from MEPTOR in Turkey. She will talk about regenerative tourism which means leaving a place better than the way you found it. I'm Jenna Baker thanks for listening to Meetings Matter Chat